Guarantee / Shipping


We firmly believe in our products and are pretty sure you will love them too. However, you can return any Extinct Audio Ltd product (for whatever reason) within 30 days of receiving it, for a full refund of the purchase price.
If any of our products are damaged or faulty when you receive them, please contact us at and we will rectify the situation.


All our products have a lifetime warranty with original owner covers defects or internal failures in normal use. Should a transformer or internal connection break, we will fix or replace it for free providing there’s no sign of misuse or abuse.

Ribbons are warrantied for 1 year from purchase, but with care should last many years.


We ship all Extinct Audio Ltd products via Royal Mail for the UK, UPS for Europe and Fedex for the USA. Should you require a different courier please contact us at to arrange.